Introduction to Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of the website of Razorpay hosted at razorpay.com, the Services (as defined under the Razorpay “Terms of Use”) and Razorpay applications on mobile platforms (Android, Blackberry, Windows Phone, iOS, etc.) (collectively “RAZORPAY” or “WEBSITE”), but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on Razorpay.

The terms “we”, “our”, and “us” refer to Razorpay, and the terms “you”, “your”, and “User” refer to you, as a user of Razorpay. The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process, and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

Information We Collect and How We Use It

We collect, receive, and store your Personal Information. This information is used only for the purpose of enabling you to use the services provided by us, promoting a safe service, troubleshooting problems, customizing User experience, detecting fraud, and other purposes as described at the time of collection.

Account Information of Merchants

If you create an account, we ask for and record Personal Information such as your name, email address, and mobile number. Sensitive data such as financial information and KYC documents may also be collected as per applicable regulations. Razorpay assures that your Personal Information will not be made public or sold to any third party.

Customer Information

We store customer information such as address, mobile number, Third Party Wallet details, Card Details, and email address for processing payments. Razorpay is not liable for any misuse of this information by businesses powered by Razorpay.

Activity

We record information related to your use of Razorpay, such as searches, pages viewed, browser type, IP address, and timestamps. This helps us administer Razorpay and ensure security.

Cookies

We use cookies to improve your experience. These cookies can be disabled in your browser settings, but some features of Razorpay may not work properly if cookies are disabled.

Enforcement

We may use your Personal Information to investigate, enforce, and apply our terms and conditions and Privacy Policy.

Transfer of Information

We do not share your Personal Information with any third party apart from financial institutions and regulatory agencies as required to provide our services.

Links

References to third-party websites are provided solely for your convenience and do not constitute our endorsement. We suggest you read the privacy policies of these third-party websites.

Security

Your account is password-protected, and we use industry-standard measures to protect your data. However, Razorpay is not responsible for intercepted information sent via the internet.

Terms and Modifications

Our Privacy Policy is subject to change. Continued use of Razorpay after any changes indicates your agreement to the updated terms.

Applicable Law

Your use of this Website will be governed by the laws of India. Any legal action must be brought in courts in Bengaluru.

Complaints and Grievance Redressal

Acceptance Details

• Owner ID: PX4lE9bwdf8gMC 
• Owner Name: MMK FOUNDATION
•  IP Address: 10.26.180.193 
• Date of Acceptance: 2024-12-14 20:01:54 IST 
• Signatory Name: Maria Kumar Methari 
• Contact Number: +918340822807